Virgin Mobile

In the first few days after the release of Google Buzz many people (including myself) criticized Google for exposing their users’ private information.  This was a couple of weeks after Apple got a lot flak for their unfortunately-named iPad, and the same week that we heard reports of a woman who broke up with her boyfriend after finding some suggestive text messages on his cell phone - messages that came pre-loaded on the phone.  I think that all these cases were not caused by a lack testing, but by testing the wrong audience.  Let’s examine these three cases and see what we can learn from them: